1.Can I change my username?

Yes you can, just go to your account settings and click on edit username.


2.How do I delete my account?

You can login to your account settings and delete your account.


3.How do I sign up as a user?

Go to the PawBowJi website,on the home page you will  find two options (sign up as pet owner,sign up as pet service provider) select the one that suits you and enter your details to create an account. Alternatively you can also login using your gmail or facebook account.


4.How do I unsubscribe from PawBowJi emails?

You can unsubscribe from PawBowJi emails by clicking the unsubscribe button at the bottom of any email you have received from PawBowJi. You can also opt out of the subscription option in your account settings.


5.How do I  update my email address?

Just go to account settings and click on edit email address, enter your new email address, PawBowJi will send an email to verify for security reasons, once verified, your new email address will be updated.


6.How do I change my password?

To change your password go to the account settings, click on change password, then enter your old password and your new password, your new password will be updated.


7.How do I adjust my privacy settings?

You can login to your account and got to settings. You will find an option to alter your privacy settings.


8.I am unable to log in what should I do?

You might have forgotten the password. Click on forgot password and then follow the steps displayed to reset your password.


9.I have questions who can I ask?

You can check the FAQs or chat with us on Messenger.we will get back to you within 24 hours.